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Some of ordinary users used to buy a computer printer twice in a year.. this is because they don't even know to take care of those, even though, they are machine, still they burst! So see below on how to extend your Printer's functionality from TECHREPUBLIC:

#1: Clean the inside of your printer
#2: Refrain from using bent, torn, or used paper
#3: Use high-quality paper
#4: Don’t fan paper before loading
#5: Store paper in a low-humidity environment
#6: Use high-quality labels
#7: Use the straightest paper path for labels
#8: Replace old and worn rollers
#9: Close the manual feed tray when not in use
#10: Use care when replacing parts

Want to know the details of each, click here

weeeeeeeeeee.. another funny conversations.. i received this email this week..take a look..

Customer: "I've been calling 700-1000 for two days and can't get through; can you help?"
Operator: "Where did you get that number, sir?"
Customer: "It's on the door of your business."
Operator: "Sir, those are the hours that we are open."
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Samsung Electronics
Caller: "Can you give me the telephone number for Jack?"
Operator: "I'm sorry, sir, I don't understand who you are talking about."
Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?"
Operator: "I think it means the telephone plug on the wall."
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RAC Motoring Services
Caller: "Does your European Breakdown Policy cover me when I am traveling in Australia?
Operator: "Does the product name give you a clue?"
------------ --------- --------- --------- --------- --------- --------- ----
Caller (enquiring about legal requirements while traveling in Europe)
"If I register my car in France, and then take it to England, do I have to change the steering wheel to the other side of the car?"
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Directory Enquiries
Caller: "I'd like the number of the Argo Fish Bar, please"
Operator: "I'm sorry, there's no listing. Are you sure that the spelling is correct?"
Caller: "Well, it used to be called the Bargo Fish Bar but the 'B' fell off the sign."
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Then there was the caller who asked for a knitwear company in Woven.
Operator: "Woven? Are you sure?"
Caller: "Yes. That's what it says on the label -- Woven in Scotland."
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On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:
"I haven't got a pen, so I'm steaming up the window to write the number on."
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Tech Support: "I need you to right-click on the Open Desktop."
Customer: "OK."
Tech Support: "Did you get a pop-up menu?"
Customer: "No."
Tech Support: "OK. Right-Click again. Do you see a pop-up menu?"
Customer: "No."
Tech Support: "OK, sir. Can you tell me what you have done up until this point?"
Customer: "Sure. You told me to write 'click' and I wrote 'click'."
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Tech Support: "OK. At the bottom left hand side of your screen, can you see the 'OK' button displayed?"
Customer: "Wow! How can you see my screen from there?"
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Caller: "I deleted a file from my PC last week and I just realized that I need it. So, if I turn my system clock back two weeks will I get my file back again?"
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This has to be one of the funniest things in a long time. I think this guy should have been promoted, not fired. This is a true story from the WordPerfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the WordPerfect organization for "Termination without Cause."

Actual dialogue of a former WordPerfect Customer Support employee.
(Now I know why they record these conversations! ):

Operator: "Ridge Hall, computer assistance; may I help you?"
Caller: "Yes, well, I'm having trouble with WordPerfect. "
Operator: "What sort of trouble??"
Caller: "Well, I was just typing along, and all of a sudden the words went away."
Operator: "Went away?"
Caller: "They disappeared"
Operator: "Hmm. So what does your screen look like now?"
Caller: "Nothing."
Operator: "Nothing??"
Caller: "It's blank; it won't accept anything when I type."
Operator: "Are you still in WordPerfect, or did you get out??"
Caller: "How do I tell?"
Operator: "Can you see the 'C: prompt' on the screen??"
Caller: "What's a sea-prompt?"
Operator: "Never mind, can you move your cursor around the screen?"
Caller: "There isn't any cursor; I told you, it won't accept anything I type."
Operator: "Does your monitor have a power indicator??"
Caller: "What's a monitor?"
Operator: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when its on ? ?
Caller: "I don't know."
Operator: "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??"
Caller: "Yes, I think so."
Operator: "Great. Follow the cord to the plug, and tell me if it's plugged into the wall.
Caller: "Yes, it is."
Operator: "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??"
Caller: "No."
Operator: "Well, there are. I need you to look back there again and find the other cable."
Caller: "Okay, here it is."
Operator: "Follow it for me, and tell me if it's plugged securely into the back of your computer."
Caller: "I can't reach."
Operator: "OK. Well, can you see if it is??"
Caller: "No."
Operator: "Even if you maybe put your knee on something and lean way over??"
Caller: "Well, it's not because I don't have the right angle -- it's because it's dark."
Operator: "Dark??"
Caller: "Yes - the office light is off, and the only light I have is coming in from the window."
Operator: "Well, turn on the office light then."
Caller: "I can't."
Operator: "No? Why not??"
Caller: "Because there's a power failure."
Operator: "A power .... A power failure? Aha. Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff that your computer came in??"
Caller: "Well, yes, I keep them in the closet."
Operator: "Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
Caller: "Really? Is it that bad?"
Operator: "Yes, I'm afraid it is."
Caller: "Well, all right then, I suppose. What do I tell them??"
Operator: "Tell them you're too stupid to own a computer!!!"

There are many ways how to register an existing user to computer's administrator's lcoalgroup. Here i would like to share to those who doesn't know how to do such in a command prompt.

1. Go to Start and click RUN
2. Type "cmd", without quotes and click OK
3. Type net localgroup /add \ and then press ENTER.

Note: The groupname composed of Administrators, Backup Operators, Guests, Power Users and others.

There you go, the user will be added to administrator's localgroup.

Just want to share this little knowledge in how to address a problem on logging in. in the windows OS.. more specifically this happens in Windows XP computers..here it is

PROBLEM: automatic log off during log in
SOLUTION:
1. check HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
2. make sure Userinit value is listed.
3. Data field should be c:\windows\system32\userinit.exe.

Note: If that value isn't there and you need to create it, use String Value when you create it.

This is my first time to post some of the funny help desk calls.. since those are part of computer stuffs as specified above (in my header) i'll include them this time.. now, here it goes, i worked as IT Technician and has a function as IT ServiceDesk or commonly known as IT Helpdesk.. Some these posts are encountered by us and take note, some of them are true.. so have a funny read!

Remote user:I can't connect with the network,
Tech support: "After several minutes of troubleshooting, it was clear that the problem was the user's modem, which basically dead"
Impatient user's next question: "Where can I download another modem?"

Customer: "Hi, this is Rose. I can't get my diskette out."
Helpdesk: "Have you tried pushing the button?"
Customer: "Yes, sure, it's really stuck."
Helpdesk: "That doesn't sound good; I'll make a note."
Customer: "No. Wait a minute. I hadn't inserted it yet. It’s still on my desk. Sorry."

Helpdesk: "Click on the 'My Computer' icon on to the left of the screen."
Customer: "Your left or my left?"

Helpdesk: "How may I help you?"
Customer: "I'm writing my first e-mail."
Helpdesk: "Okay,and what seems to be the problem?"
Customer: "Well, I have the letter 'a' in the address, but how do I get the circle around it?"

Tech Support: "What does the screen say now.."
Person: "It says, 'Hit ENTER when ready'."
Tech Support: "Well?"
Person: "How do I know when it's ready?"

Person: "Do you know anything about this fax machine?"
Tech support: "Okay and What's wrong?"
Person: "Well, I sent a fax, and the recipient called back to say all she received was a cover sheet and a blank page. I tried it again, and the same thing happened."
Tech support: "How did you load the sheet?"
Person: "It's a pretty sensitive memo, and I didn't want anyone else to read it by accident, so I folded it so only the recipient would open it and read it."

Tech Support: Thank you for calling this is Mark, How may i help you?
Customer: "Hi, good afternoon, this is Martha, I can't print. Every time I try, it says, 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says it can't find it."

Tech Support: Thank you for calling, how may i help you?
Customer: "I have a huge problem. A friend has put a screensaver on my computer, but every time I move the mouse, it disappears!"
Tech Support: Oh!

So, how was that? isn't it funny? now next time you gonna call helpdesk for obviously needing a help..be careful with what you think and say.. you might be sound funny in the other side of the phone! nyahahahaha!

source: Computer Help Desk Calls

Hey all, this post is just intended to those who are not so familiar with Microsoft word. Before anything else, this is what my friend Aice had encountered in sending exe file through email in yahoo and gmail. It will not send the email because of the exe attachment. And thus i advised her below:

We gonna send that exe file inside microsoft word.
1. Open microsoft word
2. Go to INSERT and choose OBJECT
3. Go to CREATE FROM FILE tab and click browse
4. Now find the exe file you need to send in other email, then click INSERT
5. Dont forget to click on the "Link to file", then click OK
6. Save the document and ready to send.

WARNING: This steps are based in my personal experience and method, so be aware!

If you have any technical problem and issues, you may email me to tanom2000@yahoo.com and assure you solutions or advise will be posted.